An example from the airline industry
Despite turbulence and other conditions keeping airplanes off-course 90 percent of flight time, most flights arrive in the correct destination at the intended time.
The reason for this phenomenon is quite simple — through air traffic control and the inertial guidance system, pilots are constantly course correcting. When immediately addressed, these course corrections are not hard to manage. When these course corrections don’t regularly happen, catastrophe can result.
For example, in 1979 a passenger jet with 257 people on board left New Zealand for a sightseeing flight to Antarctica and back. However, the pilots were unaware that someone had altered the flight coordinates by a measly two degrees, putting them 28 miles east of where they assumed to be. Approaching Antarctica, the pilots descended to give the passengers a view of the brilliant landscapes. Sadly, the incorrect coordinates had placed them directly in the path of the active volcano, Mount Erebus. The plane crashed into the volcano killing everyone on board.
Error of only a few degrees brought about an enormous tragedy.
This is common across every large organisation
Consider flights as an analogy - organisations also have processes and decision makers to steer the organization. Teams make decisions to move northwards with the clear know-how of trusted resources (people and technology) they mostly take informed decisions to stay its course… while this worked for several decades we today see unicorns in the country causing disruption and thus the need for transformation.
A proposed framework for modern organisations
Ask your resources / teams who have unconventional interests and encourage them to spend 20 percent of their time working on whatever they believe will benefit your customers both internal and external and do so by using the right resources (unconventional and innovative technology)
Consider the below split of our work life (blood corpuscles)
We suggest encourage a framework to strike the right balance like human bodies need both blood corpuscles, organisations can thrive using the formulae or like Google has been doing for years.
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